Refund & Return Policy

Effective Date: June 23, 2025

Welcome to Hadiya Shop Bd. By using our website, you agree to the following terms and conditions.

Use of the Website

  • You must be at least 18 years old or use the site under parental supervision.

  • You agree to provide accurate and up-to-date information.

  • Unauthorized use or misuse of the website is strictly prohibited.

Product Descriptions

We strive to display accurate product descriptions, pricing, and images. However, we do not guarantee that all information is 100% error-free. We reserve the right to correct any errors and cancel orders if necessary.

Orders & Payment

  • Orders are confirmed once payment is received.

  • We accept secure payment methods via trusted gateways.

  • We reserve the right to refuse or cancel any order for any reason.

Intellectual Property

All content on this site—including images, text, logos, and graphics—is the property of Hadiya Shop Bd and may not be copied or reproduced without permission.

Limitation of Liability

Hadiya Shop Bd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site or our products.

Modifications

We reserve the right to update or modify these Terms at any time without prior notice.

Contact:
📧 info@hadiyashopbd.com
🌐 https://hadiyashopbd.com

🔁 Refund & Return Policy

We want you to love what you buy from Hadiya Shop Bd. If you’re not satisfied, please review our policy below.

Return Window

  • Returns must be requested within 3 days of receiving your item.

  • The item must be unused, unwashed, and in its original packaging.

Non-Returnable Items

  • Perishable goods

  • Intimate or personal hygiene items

  • Gift cards and digital downloads

  • Custom or personalized orders

Refund Process

  • To request a refund, email us at info@hadiyashopbd.com with your order number and reason.

  • Once we receive and inspect your return, we will notify you of the approval or rejection.

  • Approved refunds will be processed within 7 working days to your original payment method.

Exchange Policy

  • Exchanges are allowed only for defective or damaged products.

  • Email us within 48 hours of receiving the item, including photos of the issue.

Shipping Costs

  • You are responsible for return shipping costs unless the item is defective or incorrect.

Contact:
📧 info@hadiyashopbd.com
🌐 https://hadiyashopbd.com